Terms & Conditions

  • For the purposes of these terms and conditions, the customer is referred to as “the hirer”.
  • TC wedding Services is referred to as “the company”.
  • Your telephone or e-mail booking will be held as provisional for 14 days.
  • Your booking is only regarded as confirmed upon receipt of cleared funds as deposit.
  • The deposit required for each item is £50, other than in exceptional circumstances is non-refundable.
  • Exceptional circumstances will be decided by the company, and each case will be judged by the company on its own merits.
  • The balance for your booking must be paid, in full, at least 6 weeks prior to the event unless otherwise discussed.
  • No service will be provided unless cleared funds have been received in full.
  • The company require immediate notification of cancellation of the event.
  • Should cancellation occur within 8 weeks of the event, then 50% of the outstanding balance will be due.
  • Should cancellation occur within 6 weeks of the event 100% of the outstanding balance will be due.
  • The conditions relating to cancellation are subject to the same definition above of exceptional circumstances.
  • Our booth is a no drinking , no smoking booth.
  • The hirer will be responsible for any damage caused to the companies equipment however caused by the hirer, or the hirers guests.
  • It is the responsibility of the hirer to provide the correct information at time of booking, the company accepts no liability for incorrect information.
  • The company will not accept liability for any changes made to the booking unless written confirmation is received no later than 28 days prior to the event date.
  • During the event we reserve the right to close early if people become abusive to us or are not using the booth as instructed to the point where it is at risk of damage. This is for the safety of ourselves and other guests.
  • The company reserves the right to amend or alter these terms and conditions at any time and without prior notice.
  • Any compensation for what ever reason will not exceed the hire of the booth.
  • Children must be accompanied by an adult in the booth unless otherwise agreed.
  • The time slot that is booked with us can not be changed on the day or night of the hire. This includes weddings where the venue or schedule has fallen behind. We are happy to wait and start later, however our finish time will be what was agreed at the time of booking. If extra time is required this is at our discretion and may include an additional charge
  • Due to them being electric all our products can not be placed outside unless on hard flooring and covered marquees, this is to be discussed at time of booking.
  • We reserve the right to use any pictures taken in our booth for marketing purposes.
  • If for any reason any of our products become unavailable due to damage we reserve the right to send an alternative product that may not be identical. If for any reason you are unhappy with this you must tell us upon set up. No refunds can be offered after the event.

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